We are looking for an HVAC Counter Salesperson. You MUST have an HVAC background, all resumes will be rejected if you do not.
$13 to $17 Hourly
The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The ultimate goal of this role is to provide strong customer service in a sales-oriented setting.
Essential Duties/Accountabilities Duties and responsibilities will include but are not limited to: Represent the company as a leader in the industry ensuring maximum sales. Interact with internal and outside salespeople, vendors and contractors. Responsible for showroom merchandising and re-stocking products. Assist in resolving customer relations problems with both dealers and end-users. Complete sales order process for customers with efforts to up-sell associated items. Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration. Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources. Arrange stock on shelves or racks in the sales area and keeps merchandise in order. Apply suggestive selling techniques and upsells to current and prospective customers. Conduct outgoing customer sales or service calls and resolve customer complaints.
High School Diploma or GED required. The ideal candidate will have excellent communication skills, a strong background in technical support, HVAC parts, and customer service/sales with intermediate MS Office capabilities. Customer Service, Data Entry, Estimating, Purchase Orders, Sales, Shipping/Receiving Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry. Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.